Return Policy

RETURN AND REPLACEMENT POLICY

Platform Name: fashionkart.ai
Operated By: Hellwet Technologies Private Limited
Registered Office:
First Floor, B-2/64, Lohia Path, Lucknow, Uttar Pradesh- 226010, Uttar Pradesh – 226011, India

This Return Policy (“Policy”) governs only the return of products purchased through the Platform.
Refunds, payment reversals, or monetary credits are governed by a separate Refund Policy document.

1. We offer a 7-day return and replacement window, which means you can request a return within 7 days of receiving your item.

   To be eligible for a return: The item must be unused and in its original packaging. You must provide the receipt or proof of purchase. To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item. Please note: Items returned without prior authorization will not be accepted. Replacement Policy If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof. Once we receive and inspect the returned item: We will confirm the eligibility for a replacement. If approved, a replacement will be delivered within 7-10 business days. Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.